Day shift, Monday to Thursday from 8:30 a.m. to 5 p.m., and Friday, from 8:30 a.m. to 4 p.m.
Do you have an interest in the automotive sector?
Are you tired of working weekends and not knowing your schedule in advance? Would you like to gain experience in administration and customer service? Apply now!
Perfect timing, a very special position awaits you at our Pointe-Claire-based customer, specializing in requests from thousands of dealers across the country. Your role will be to guide customers, complete orders and give exact prices: stationery, parts and supplies, etc.!
Tasks
Process incoming orders and, when necessary, suggest alternatives for unavailable products.
Use phone, email, or chat—any platform is good to offer excellent customer service.
Leverage each interaction with customers to propose personalized solutions to their needs.
Follow up on orders in progress and proactively offer solutions to customers.
Prepare and communicate quotes to clients.
Provide real support to the external sales team.
Always with the goal of offering excellent service, be available to perform other related tasks as needed.
Advantages
Big discounts on in-stock automotive merchandise.
Full-time, stable schedule from Monday to Friday.
Group insurance package offered.
Full training on the company’s products and services.
Pleasant atmosphere and friendly team.
Permanent full-time position.
Parking available.
Job requirements
You have completed your secondary education.
You have experience in a call center? Excellent!
You have advanced proficiency in English to effectively communicate across English-speaking Canada 50% to 60% of the time.
You are proficient in the Office suite.
Desired profile
You are a good listener and enjoy interacting with people.
Juggling multiple projects at once? No problem. You have excellent organizational skills.
Setting priorities is your go-to method for staying organized.