Franchise Director (Managed IT Services)

Tasks

• Conduct regular franchise visits and lead business reviews to optimize financial and operational performance while ensuring compliance with company standards.
• Focus your efforts on enhancing the company's value proposition by promoting programs that drive sustainable results for branches.
• Supervise and support the implementation of company-approved initiatives.
• Inform franchises about available supplier programs and assist them in leveraging these while building strategic relationships with suppliers.
• Train and coach franchises on the importance of an effective sales process and help them develop sales programs tailored to their capabilities.
• Share successes and best practices to improve the overall network's performance.
• Be available and accessible to promptly resolve business issues reported by branches.
• Participate in coordinating and organizing events that support the network's priorities.
• Ensure the performance of the branches under your responsibility.
• Cultivate and maintain influential relationships with the supplier community.
• Perform any other related duties.
• If you are ready to take on new challenges, we would like to meet you!

Advantages

• Competitive compensation.
• Social benefits.
• Training, coaching, and mentoring.
• Stimulating work environment.
• Career development with advancement opportunities within the company.
• In-office activities (monthly themes, weekly events).
• Out-of-office activities (Christmas party, BBQ, family day with inflatable games, happy hours).

Job requirements

• Bilingual in French/English required (development across Canada).
• Must be available for occasional travel to different regions of Canada.
• Knowledge of tools such as Word, Excel, PowerPoint, CRM, as well as social media platforms (LinkedIn, Facebook, Twitter, etc.).
• Experience with Salesloft, HubSpot, or other prospecting tools (strongly considered).
• Knowledge of the IT industry (strongly considered).

Desired profile

• Excellent communication and simplification skills.
• Strong business, financial, and management competencies.
• Dynamic and curious personality.
• Strong analytical and problem-solving abilities.