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Customer Service Consultant

No. 1201
January 17, 2025
Location
Ville St-Laurent
Salary
Starting from $45,000 to $55,000 per year depending on experience
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, from 8 a.m. to 5 p.m., 40 hours per week
Are you passionate about customer service? Do you possess good organizational skills and experience selling pool and hot tub parts? If so, you will love being a key resource in supporting and establishing partnerships with customers. Our client is currently seeking a Customer Service Advisor for their branch located in Saint-Laurent.

Tasks

  • Advising customers and assisting them in part purchases.
  • Managing orders both in person and online.
  • Establishing healthy and harmonious relationships with customers.
  • Identifying and locating products effectively.
  • Billing and managing inventory.
  • Following up on orders and with customers.
  • Ensuring good cooperation and coordination with warehouse employees.
  • Performing any other related tasks.
  • If you are ready to take on new challenges, we want to meet you!

Advantages

  • Secure your future with a permanent job.
  • Join a welcoming team where teamwork is important!
  • Organized team activities.
  • Paid sick days for your well-being.
  • Excellent reputation that has persisted for over 40 years.
  • Group insurance including a retirement savings plan (RRSP).

Job requirements

  • Two to five years’ experience in customer service and parts/counter sales.
  • Experience in sales and a good knowledge of pool and hot tub parts.
  • Bilingualism (intermediate French and English) to communicate and interact with certain suppliers in the United States, at a frequency of 20%.

Desired profile

  • Strong priority management and organizational skills.
  • Customer service-oriented.
  • Positive and friendly attitude.
  • Open to learning.
  • Able to listen well and transmit information effectively.
  • Excellent communication skills, enthusiasm, autonomy, and versatility.

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