Customer Service Coordinator

No.

975

Position

Customer Service Coordinator

Salary

40 000$ to 45 000$ per year, based on experience

Schedule

Day, from 8am to 4pm / 35 hours per week

Status

One year contract with possible permanence.

City (Region)

Laval

Posted

21-09-2017

Requirement

The ideal candidate will be:

·         Empathetic and cheerful;

·         Focused on customer service, responsible and open to change;

·         Organized and take initiative;

·         Able to work really well under pressure.

 

Requirements:

·         At least 2 years of experience in a similar position;

·         Experience in a call center, an asset;

·         Experience in an NPO, an asset;

·         Great knowledge in MS Office, especially Excel;

·         Good level of bilingualism – especially spoken.

New recruitment partner of this company!

 

A customer service job in an NPO in Laval! This position is for you, send us your resume!

 

Our client is a cooperative in Laval and is looking for a professional person to be their customer service coordinator for 1 year, with possible extension.

 

Tasks:

·         Answer and handle calls;

·         Manage logistical problems or employee complaints;

·         Schedule appointments and provide information to the clientele;

·         Follow-up with employees on the road;

·         Take voicemail messages and call them back;

·         Do data entry in the system (Excel);

·         Do other tasks related to the position.

 

If you are ready to take on new challenges, we want to meet you!

 

The benefits of the position?

·         Quick start;

·         Great opportunity in the Community field;

·         One month training;

·         Great work environment;

·         The company is accessible by public transportation from the Cartier metro station.

 

Bedard Resources offers you:

·         In business since 1996.

We tailor to all industries.

We have 10 convenient locations.

Our services are free for job seekers.

·         Your application will remain confidential at all time.

Please send your curriculum vitae to Laura de Boyer d'Eguilles
• Tel : 514-667-6875
• Fax : 514-667-6869
• Email: ldeboyer@cvbedardressources.com